Privacy Policy

Restore Them Inc. (“we,” “our,” or “us”) is committed to protecting your privacy, safety, and dignity—especially for people affected by domestic and interpersonal violence. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your choices. If you are in immediate danger, call 911 (or your local emergency number) or contact the National Domestic Violence Hotline at 1‑800‑799‑SAFE (7233) or text “START” to 88788 (U.S.).

1) Quick Exit & Safety

• We recommend clearing your browser history, cache, and cookies after visiting this site if you are concerned your device is monitored.

• Use a private/incognito window and consider a safe device you control.

• We may provide a “Quick Exit” button on our pages to redirect you to a neutral site; this does not erase your history.

• If you call, email, or chat with us, be mindful that phone bills, device logs, and email accounts might be viewable by others with access to your devices or accounts.

2) Information We Collect

We aim to minimize data collection. Depending on how you interact with us, we may collect:

• Voluntarily provided information: name, preferred contact info, messages you submit through forms, program enrollment details, donation details, event registrations, and survey responses.

• Service interactions (support requests): limited notes necessary to provide services, safety planning, and referrals (we avoid collecting unnecessary details).

• Donation & payment information: processed through secure third‑party processors; we do not store full payment card numbers on our servers.

• Website usage data: limited logs like browser type, pages visited, timestamps, approximate location inferred from IP (we attempt to truncate or minimize IP where technically feasible).

• Cookies & similar technologies: used for essential site functions (e.g., session management). We seek consent for non‑essential cookies (e.g., analytics).

We do not knowingly collect sensitive data (e.g., health status, immigration status) unless you explicitly provide it for a service need. We will not request Social Security numbers.

3) How We Use Information

We use information to:

• Provide requested services, safety planning, referrals, and follow‑ups.

• Respond to inquiries and schedule appointments.

• Manage donations, acknowledgments, tax receipts, and donor stewardship.

• Improve site performance, accessibility, and security.

• Comply with applicable laws and enforce our terms.

We do not sell your personal information.

4) Legal Bases (for users in jurisdictions that recognize them)

When applicable (e.g., GDPR regions), we rely on:

• Consent (e.g., to contact you or for non‑essential cookies/analytics).

• Legitimate interests (e.g., site security and essential functionality).

• Legal obligations (e.g., complying with mandatory reporting laws or lawful requests).

5) Sharing & Disclosure

We limit sharing and only disclose information:

• With your consent (e.g., referrals to partner agencies).

• To service providers who support our operations (e.g., secure hosting, email, payment processing) under confidentiality obligations and data protection requirements.

• When required by law (e.g., court orders, valid subpoenas).

• To prevent harm if we reasonably believe disclosure is necessary to protect someone’s vital interests or respond to an imminent risk.

We do not share information for third‑party marketing.

6) Data Retention & Minimization

• We retain personal data only as long as necessary for the purposes described here, to meet legal, accounting, or reporting requirements, or as you consent.

• We minimize identifying information in case notes and avoid unnecessary detail.

• You may request deletion (see Your Choices & Rights).

7) Your Choices & Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.

• Correct inaccurate information.

• Delete your information (subject to legal requirements).

• Restrict or object to certain processing.

• Withdraw consent where processing is based on consent.

To exercise rights or make a privacy request, contact us using the details in Contact Us. We may need to verify your identity. For safety, specify how we should contact you.

8) Cookies & Analytics

• Essential cookies are used for core site functionality and security.

• Non‑essential cookies (e.g., analytics) will only run with your consent where required. You can manage preferences via our cookie banner or your browser settings.

• If we use analytics, we configure them to minimize IP tracking and avoid collecting personally identifiable information where possible.

9) Email, Text, & Phone Communications

• Messages may be insecure if your device or accounts are monitored. Tell us your safe contact method and timing preferences, and we will do our best to honor them.

• You can opt out of non‑essential communications (e.g., newsletters) at any time.

• For time‑sensitive or safety‑critical issues, call emergency services or a hotline.

10) Children & Teens

• Our site is not intended for children under 13. We do not knowingly collect information from children under 13 without verifiable parental consent where required by law.

• Youth seeking help should contact a trusted adult, local services, or a hotline from a safe device.

11) Information Security

We use reasonable administrative, technical, and physical safeguards such as:

• Encrypted transport (HTTPS/TLS).

• Access controls and least‑privilege permissions for staff/volunteers.

• Vendor due diligence and confidentiality agreements.

• Regular updates and vulnerability management.

No system is 100% secure. Please use a safe device if you are concerned about monitoring.

12) Third‑Party Links & Tools

Our site may link to other websites or embed tools (e.g., video, scheduling, donations). We are not responsible for the privacy practices of third parties. Review their policies before using their services.

13) Mandatory Reporting & Limits of Confidentiality

While we aim to protect confidentiality, state and local laws may require us to report certain information (e.g., imminent risk of harm, abuse or neglect of a child, elder, or dependent adult). We disclose only what is required and strive to prioritize safety.

14) International Visitors

Our operations and data hosting are primarily U.S.‑based. If you access our site from outside the U.S., your information may be processed in the U.S., where privacy laws may differ from your country.

15) Changes to This Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. The “Last updated” date will be revised accordingly. Material changes will be communicated via our website.

16) Contact Us

If you have questions, requests, or privacy concerns—or need a safer way to correspond—please contact us:

Restore Them Inc.
Email: info@restorethem.org

Phone: 678-549-9292
Mailing Address: 3450 Acworth Due West Rd Suite 350, Kennesaw, Ga. 30144

When you contact us, please specify your preferred safe contact method and times.